Terms & Conditions

Order Processing

Orders are confirmed via email and processed within 2-3 business days.

During Busy periods orders may take slightly longer to process. E.g Black Friday and Christmas

Artwork & Prints

All artworks and prints are created by Naomi Murray. Colours may vary slightly from screen to physical product due to monitor settings and printing processes.

Shipping Policy

We offer Standard UK & International shipping.

Orders are processed within 3–5 business days unless stated otherwise. Shipping times vary by location.

You’ll receive a confirmation email with tracking (if applicable) once your order is dispatched.

Returns & Refunds

Please get in touch within 7 days of delivery if there’s an issue with your order. Items must be unused and in original packaging.

Contact us at mellow.designstudios@gmail.com to initiate a return. Refunds are processed within 3-5 days of receiving the returned item.

Commissions

Custom pieces are available upon request. A 50% deposit is required to begin, with the remainder due upon completion. Commissions are non-refundable once the work has started. Turnaround time varies depending on the project and current availability.

Usage Rights

All artwork remains the intellectual property of Mellow Design Studio. Purchasing a piece does not grant the right to reproduce, resell, or use the image for commercial purposes. If you’re interested in licensing, please get in touch directly.

Contact Information

For commissions, questions, or custom requests, feel free to reach out via the contact form or mellow.designstudios@gmail.com

I will reply to you within 48 hours.